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IT Operation Management is responsible for the smooth functioning of infrastructure and operational environments that support application deployment to internal and external customers,including network infrastructure; server and device management; computer operations of ion premise data centers private cloud deployments and public cloud resources

Main objective of IT Ops management is :

•    Increase Stability: by reducing the requirement of infrastructure changes, which helps to maintain the status quo and minimize service disruption.
•    Continual Improvement of Service: improving the IT infrastructure and service quality by placing necessary change requirements.
•    Issue Diagnosis and Resolution: Within its day-to-day activity, it helps to detect and provides quick resolution to the service failures.